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Scaling Success: ABB Robots Help Nespresso to Speed Up Order Handling

February 11, 2025

As demand for its premium coffee continues to grow, Nespresso sought an automated solution to streamline order handling, including complex, multi-blend requests.

Working through Nespresso’s 3PL partner, ID Logistics, ABB delivered a cutting-edge robotic system that adapts to changing demands, achieving:

  • 625 orders/hour throughput
  • 200% boost in productivity
  • 99.9% order preparation accuracy
  • Reduced customer complaints to just 0.06%

With first-line training provided for IDL’s staff, the system not only delivers efficiency but ensures safe, smooth operations. Both Nespresso and IDL are thrilled with the transformative results.

More Information

ABB’s Automation System Boosts Order Accuracy for IDL and Enhances Productivity for Nespresso

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